Public safety doesn't happen in silos. Whether it's a warrant roundup, severe weather, a school incident, or a major public event, operations often require seamless coordination across jurisdictions, disciplines, and departments. Yet many agencies still rely on internal messaging tools that are inherently limited in multi-agency environments.

When public safety agencies rely on consumer messaging apps like WhatsApp, Signal, or Telegram, they create serious legal, operational and security risks. These tools violate many records retention and discovery laws governing public safety, lack administrative oversight, and compromise mission-critical communications.